QMSs in High-tech Firms
from 05:30 PM to 06:30 PM
Guest Speaker: Kieran Cox, NSAI Education and Promotion Officer, will provide an overview of ISO 9001 and its role in high-tech firms, followed by an open session for questions and discussion.
The ISO QMS (Quality Management System) and its underlying theory, Demming's Plan-Do-Check-Act (PDCA) cycle, can serve as an enabler for the production of quality goods and services. What are the implications for its use by high-tech firms, in particular firms that deliver software, internet services and business processing to clients and users?