Skip to content. | Skip to navigation

Personal tools
Sections
You are here: Home Events Institutionalisation of process frameworks

Institutionalisation of process frameworks

Institutionalisation of ITIL/ISO IEC 2000.

Event details

When

Dec 19, 2008
from 03:05 PM to 04:30 PM

Where

Q233, Quinn School of Business, UCD, Belfield.

Contact Name

Add event to calendar

Aileen Cater-Steel is currently in the School of Information Systems, Faculty of Business, University of Southern Queensland, Toowoomba, Queensland, Australia.

This seminar presents a study using institutional theory as a lens to examine the increasing global diffusion of the Information Technology Infrastructure Library (ITIL). The history of ITIL is provided to illustrate how the framework has travelled through time and space. Case studies reveal factors influencing the decision by individual managers to adopt ITIL. Results of recent surveys on ITSM adoption are also reported and provide data to illustrate coercive, normative and mimetic pressures have influenced the widespread adoption of ITIL.

More information about this event…

« August 2015 »
August
MoTuWeThFrSaSu
12
3456789
10111213141516
17181920212223
24252627282930
31
Upcoming Events
Heidegger and Cassirer at Davos and the Present State of Philosophy Sep 01, 2015 04:00 PM - 06:00 PM — Iveagh Room, Newman House, St Stephens Green, Dublin 2
Quadrangular Conference 2015 Sep 14, 2015 - Sep 15, 2015 — Lancaster University, UK.
IFIP WG8.2 Working Conference, Dublin 2016 Dec 09, 2016 - Dec 10, 2016 — Dublin, Ireland
All events…