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Stefan Klein

Professor

Research Publications

Academic

Professor for Information Systems (Chair for Information Systems and Inter-Organizational Systems) and Director of the European Research Center for Information Systems ("ERCIS":) at the University of Muenster, Research Associate at UCD.

  • John Sharkey Professor of Electronic Commerce (2003 - 2006).
  • Guest professor at the Johannes Keppler University of Linz, Austria and guest lecturer at the Turku School of Economics and Business Administration and the Helsinki School of Economics (in 2001).
  • Professor for Information Systems at the University of Koblenz-Landau, Germany (1996 - 1997).
  • Assistant Professor for Information Management and project manager of the Competence Center Electronic Markets, University of St. Gallen. (1993 - 1996).
  • German John F. Kennedy Memorial Fellow at the Minda de Gunzburg Center for European Studies, Harvard University (1992 - 1993).
  • Research associate at the Gesellschaft für Mathematik und Datenverarbeitung (National Research Centre for Computer Science), Cologne (1987 - 1992).
  • Graduate research and teaching assistant at the Institute for Business Administration and Corporate Planning at the University of Cologne (Head: Prof. Dr. Norbert Szyperski) (1983 - 1987).

Member of Ph.D. committees at Copenhagen Business School, Erasmus University Rotterdam, TU Delft, Helsinki School of Economics, HEC Lausanne, Henley Management College, St. Gallen University, Strathclyde University, Turku School of Economics and Business Administration, and the University of Melbourne.

Dr. Klein has been program committee member or track chair of international IS conferences (ICIS, ECIS, ENTER, Bled International Conference on Electronic Commerce, International Conference on Mobile Business, Research Symposium on Emerging Electronic Markets, Saarbrücker Arbeitstagung).

Member of the editorial board of

  • Die Betriebswirtschaft
  • The Electronic Journal of Organizational Virtualness
  • EM – Electronic Markets
  • e-Services Quarterly
  • International Journal of Electronic Commerce
  • Information Technology & Tourism

Publications (since 2002)

(click here for a complete list of publications)

  • Riemer, Kai; Frößler, Frank; Klein, Stefan (2007): Real Time Communication - Modes of Use in Distributed Teams, in: 15th European Conference on Information Systems, St.Gallen (CH), 07-09 June 2007.
  • Tan, Yao-Hua; Klein, Stefan; Rukanova, Boriana; Higgins, Allan; Baida, Ziv (2006): Information Technology for Adoption and Intelligent Design for E-Government (ITAIDE), International EGOV conference 2006. Communication paper ed. Krakow (Poland).
  • Müller-Lankenau, Claas; Wehmeyer, Kai; Klein, Stefan (2006): Multi Channel Strategies in Grocery Retailing – A Comparison across five European Countries, in: IJEC, 10 (2), 85-122.
  • Müller-Lankenau, Claas; Wehmeyer, Kai; Klein, Stefan (2006): Strategic channel alignment: an analysis of the configuration of physical and virtual marketing channels, in: Information Systems and e-Business Management (ISeB), 4 (2), 187 - 216.
  • Klein, Stefan; Poulymenakou, Angeliki (eds.) (2006): Managing Dynamic Networks - Organizational Perspectives of Technology enabled Inter-firm Collaboration, Heidelberg: Springer, 2006.
  • Poulymenakou, Angeliki; Klein, Stefan (2006): Networks as Orchestrations: Managing IT-enabled Inter-firm Collaborations, in: Klein, Stefan; Poulymenakou, Angeliki (eds.): Managing Dynamic Networks, Heidelberg: Springer, 2006, 3-16.
  • Riemer, Kai; Klein, Stefan (2006): Network Management Framework: A Life-cycle Perspective, in: Klein, Stefan; Poulymenakou, Angeliki (eds.): Managing Dynamic Networks, Heidelberg: Springer, 2006, 17-66.
  • Gogolin, Marcel; Klein, Stefan (2006): Institutional Design of Mixed-Mode Electronic Marketplaces, in: Klein, Stefan; Poulymenakou, Angeliki (eds.): Managing Dynamic Networks, Heidelberg: Springer, 2006, 93-111.
  • Tan, Yao-Hua; Klein, Stefan; Rukanova, Boriana; Higgins, Allan; Baida, Ziv (2006): eCustoms Innovation and Transformation: A Research Approach, in: Walden, Pirrko (ed.): Proceedings of the 19th Bled eConference, eValues. Bled, Slovenia.
  • Frößler, Frank; Klein, Stefan (2006): Real-time Communication and Virtual Organisations: Technical Affordances and Technology-in-use., to be published in the Smart Business Network book by Springer.
  • Klein, Stefan; Frößler, Frank (2006): Assessment of the Development Trajectory for Real-Time Communication: A Delphi Study, in: Proceedings Irish Academy of Management Conference 2006, Cork, Ireland.
  • Klein, Stefan (2006): Spielraum für die universitäre Forschung in Deutschland – Beobachtungen und Anmerkungen aus irischer Perspektive, in: Oppelland, Hans J. (ed.): Deutschland und seine Zukunft - Innovation und Veränderung in Bildung, Forschung und Wirtschaft; Lohmar - Köln: Eul Verlag 2006, 255-279.
  • Gogolin, Marcel; Klein, Stefan (2005): A Framework for Electronic Marketplace Design in a Competitive Environment, in: Tan, Yao-Hua (ed.): Proceedings of the 12th Research Symposium on Emerging Electronic Markets, Amsterdam 2005, 150-168..
  • Riemer, Kai; Klein, Stefan (2005): Herausforderungen virtueller Organisation – Sozialkapital als Voraussetzung für das Funktionieren virtueller Organisationen, in: HMD - Praxis der Wirtschaftsinformatik, 42 (242), 2005, 21-31.
  • Klein, Stefan; Mangan, Anita (2005): Stability in Times of Change: A Strength of Co-operatives, in: Theurl, Theresia (ed.): Economics of Inter-Firm Networks, Tübingen: Mohr Siebeck, 2005, 89-117.
  • Gogolin, Marcel; Brox, Christoph; Klein, Stefan (2005): Towards an Electronic Marketplace Design for the German Geographic Information Industry, in: 16th Information Resources Management Association Conference (IMRA 2005), San Diego, USA, Idea Group Publishing, Hershey, PA, 738-740. http://www.idea-group.com.
  • Werthner, Hannes; Klein, Stefan (2005): ICT-enabled Innovation in Travel and Tourism, in: Walder, Bibiana; Weiermair, Klaus; Sancho Pérez, Amparo (eds.): Innovation and Product Development in Tourism. Berlin: Erich Schmidt Verlag, 2005, 71-84.
  • Müller-Lankenau, Claas; Wehmeyer, Kai; Klein, Stefan (2005): Serving Customers in a Hybrid World: Multi Channel Strategies in Retailing, in: Saarinen, Timo; Tinnilä, Marrku; Tseng, Anne (eds.): Managing Business in a Multi-Channel World - Success Factors for E-Business, IDEA, Hershey, PA., 2005.
  • Müller-Lankenau, Claas; Wehmeyer, Kai; Klein, Stefan (2005): Strategic Channel Alignment – Perspectives on the Combination of Physical and Virtual Distribution Channels, in: Ferstl, O. K.; Sinz, E. J.; Eckert, S.; Isselhorst, T. (eds.): Wirtschaftsinformatik 2005: eEconomy, eGovernment, eSociety, Heidelberg, Physica-Verlag, 2005, 171-189.
  • Reimers, Kai; Johnston, Robert; Klein, Stefan (2004): The Shaping of Inter-organisational Information Systems: Main Design Considerations of an International Comparative Research Project, in: Tan, Yao-Hua; Vogel, Douglas R.; Gricar, Joze; Lenart, Gregor (eds.) Proceedings of the 17th Bled Electronic Commerce Conference, Kranj : Moderna Organizacija, 2004.
  • Leino, Timo; Saarinen, Timo; Klein, Stefan (ed.) (2004): The European IS Profession in the Global Networking Environment, Proceedings of the 12th European Conference on Information Systems (ECIS 2004), Turku, Finland, June 14-16, 2004.
  • Klein, Stefan (ed.) (2004): Relationships in Electronic Markets. Proceedings of The Eleventh Research Symposium on Emerging Electronic Markets (RSEEM 2004), Department of Management Information Systems, Faculty of Commerce, University College Dublin, September 16, 2004 (ISBN: 1902277929).
  • Klein, Stefan (2004): IT does matter! - Einige Überlegungen zum Produktivitätsparadoxon, in: ERCIS Working Paper No. 1, Münster, 2004, 91-95.
  • Gogolin, Marcel; Klein, Stefan (2004): The Design of a GI Marketplace, in: Electronic GI Marketplaces, BRIDGE-IT project report. Institute for Geoinformatics, University of Münster. 05.03.04. Report. D7.2.5. www.bridge-it.info.
  • Klein, Stefan (2004): Electronic Commerce: Hype and Downturn, in: Stanoevska-Slabeva, Katarina (ed.): Digital Economy - Anspruch und Wirklichkeit, Heidelberg: Springer Verlag, 2004, 127-140.
  • Klein, Stefan; Totz, Carsten (2004): Prosumers as service configurators – vision, status and future requirements, in: Preissl, B.; Bouwman, H.; Steinfield, C. (eds.): ELife after the DOT.com bust, Heidelberg, New York: Physica, 2004, 119-135.
  • Riemer, Kai; Klein, Stefan (2004): How can Virtual Organizations deliver? Promises, challenges and potential remedies, in: Adelsberger, Heimo H.; et al. (eds.): E-Learning: Modelle, Instrumente und Erfahrungen - Software Produktlinien - Communities in E-Business, Berlin: Akademische V.-G. Aka, 2004, 275-291.
  • Klein, Stefan; Köhne, Frank; Öörni, Anssi (2004): Barriers to Online Booking of Scheduled Airline Tickets, in: Journal of Travel & Tourism Marketing, 17, (2/3), 27-39 [also published as: Mills, Juline E.; Law, Rob (eds.): Handbook of Consumer Behavior, Tourism, and the Internet, The Haworth Hospitality Press, 2004, 27-39].
  • Voß, Andreas; Klein, Stefan (2004): One size fits all? The dialectics of convergence and divergence in Electronic Commerce, in: Tan, Yao-Hua; Vogel, Douglas R.; Gricar, Joze; Lenart, Gregor (eds.) Proceedings of the 17th Bled Electronic Commerce Conference, Kranj : Moderna Organizacija, 2004.
  • Müller-Lankenau, Claas; Klein, Stefan; Wehmeyer, Kai (2004): Developing a Framework for Multi Channel Strategies – An Analysis of Cases from the Grocery Retail Industry, in: Tan, Yao-Hua; Vogel, Douglas R.; Gricar, Joze; Lenart, Gregor (eds.) Proceedings of the 17th Bled Electronic Commerce Conference, Kranj : Moderna Organizacija, 2004.
  • Müller-Lankenau, Claas; Klein, Stefan (2004): Aufbau und Durchsetzung von Web Services für den branchenweiten Geschäftsdatenaustausch, in: Dorloff, Frank-Dieter; Leukel, Jörg; Schmitz, Volker (Hrsg.): E-Business - Standardisierung und Integration: Tagungsband zur Multikonferenz Wirtschaftsinformatik 2004, Göttingen: Cuvillier-Verlag, 2004, 41-61..
  • Klein, Stefan; Köhne, Frank; Totz, Carsten (2004): Extending customer's roles in eCommerce – Promises, challenges and some findings, in: Shaw, Michael, J. (ed.): Electronic Commerce and the Digital Economy, 2004, Armonk, NY: M.E. Sharpe, 2004.
  • Klein, Stefan; Poulymenakou, Angeliki; Riemer, Kai; Papakiriakopoulos, Dimitris; Gogolin, Marcel; Nikas, Athanasios (2004): IOIS and Interfirm Networks – Interdependencies and Managerial Challenges, in: Eom, Sean B. (ed.): Inter-Organizational Information Systems in the Internet Age, Hershey, PA et al.: Idea, 170-212.
  • Müller-Lankenau, Claas; Klein, Stefan (2004): Designing Web Services for Electronic Data Interchange: A Case from the Swiss Construction Industry, in: Bullen, Christine; Stohr, Edward (eds.): Proceedings of the Tenth Americas Conference on Information Systems (AMCIS 2004), New York City, USA, August 5-8, 2004.
  • Klein, Stefan; Loebbecke, Claudia (2003): Emerging Pricing Strategies on the Web: Changing Roles and Responsibilities of Suppliers, Intermediaries and Customers, in: EM - Electronic Markets, 13 (1), 2003, 46-58.
  • Öörni, Anssi; Klein, Stefan (2003): Electronic Travel Markets: Elusive Effects on Consumer Behavior, in: Information and Communication Technologies in Tourism 2002, Wien; New York: Springer, 2003.
  • Öörni, Anssi; Klein, Stefan (2003): Electronic Travel Markets: Elusive Effects on Consumers’ Search Behaviour, in: IT&T (in print).
  • Rentmeister, Jahn; Klein, Stefan (2003): Geschäftsmodelle – ein Modebegriff auf der Waagschale, in: ZfB, Ergänzungsheft 1/2003, 17-30.
  • Giaglis, George M.; Klein, Stefan; O'Keefe, Robert M. (2002): The Role of Intermediaries in Electronic Marketplaces: Developing a Contingency Model, in: Information Systems Journal, 12 (3), July 2002, 231-246.
  • Klein, Stefan (2002): Web Impact on the Distribution Structure for Flight Tickets, in: Wöber, Karl; Frew, Andrew J.; Hitz, Martin (eds.): Information and Communication Technologies in Tourism 2002, Wien; New York: Springer, 2002, 219 - 228.
  • Klein, Stefan; Gogolin, Marcel (2002): Von elektronischen Märkten zu Kooperationsplattformen: Perspektiven für die entwicklung Web-basierter Handelsplattformen, in: Schubert, Sigrid; Reusch, Bernd; Jesse, Norbert (Hg.) Informatik bewegt, Proceedings der 32. Jahrestagung der GI, Informatik 2002, Lecture Notes in Informatics, Bonn: #GI, 2002, 619-624.
  • Klein, Stefan; Randolph, Matthew; Selz, Dorian (2002): Web Impact on Market Structures: Three Industry Examples, in: Hans Schaffers (ed.): Innovative Models in the Network Economy, Telematica Instituut, Enschede 2002, 9-29.
  • Riemer, Kai; Klein, Stefan (2002): Supplier Relationship Management, in: HMD - Praxis der Wirtschaftsinformatik, 39 (6), 5-22..
  • Riemer, Kai; Klein, Stefan; Goglin, Marcel (2002): Network business model configuration – new roles for dynamic network arrangements, in: Stanford-Smith, Brian; Chiozza, Enrica; Edin, Mireille (Hrsg.), Challenges and Achievements in E-business and E-work - Proceedings of e2002 Conference, Amsterdam et al.: IOS Press, 2002, 892-899.
  • Riemer, Kai; Totz, Carsten; Klein, Stefan (2002): Vergleichende Buchbesprechung Customer-Relationship-Management, in: Wirtschaftsinformatik, 44 (6), 2002, 600-607.
  • Selz, Dorian, Klein, Stefan (2002): Value Webs: Cases, Features and Success Factors, in: Franke, Ulrich (ed.): Managing Virtual Web Organizations in the 21st Century: Issues and Challenges, Hershey et al.: Idea.
  • Teubner, Alexander; Klein, Stefan (2002): Vergleichende Buchbesprechung Informationsmanagement, in: Wirtschaftsinformatik, 44 (3), 2002, 285.

Contact details:

      Department of Information Systems 
      University of Muenster            
      Leonardo-Campus 3,
      D-48149 Muenster, Germany 
      Phone ++49 251 83-38110  -  Fax. +49 251 83-38119
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