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An introduction...

The Centre for Innovation, Technology & Organisation (CITO) is home to a multi-disciplinary research community that is broadly concerned with understanding the role played by information, knowledge and information and communication technologies (ICT) in organisational processes, both within and between business corporations and broader social institutions. More specifically, a key focus of the Centre's research activities is on understanding the dynamics of ICT-enabled organisational change, and on developing approaches and implications for the management of IS innovation.

The research activities of CITO are focused on understanding the relationship between innovation, technology and organisation, and the associated policy and management implications. Our approach is guided by the assumption that a sophisticated understanding of information and technology, and their role in the constitution of social and organisational life, should be based on an appreciation of how such artefacts come to be embedded within broader institutional (organisational, cultural, economic, political) contexts. As such, our research work is concerned with in-depth empirical studies of information systems implementation and use that are especially attentive to the underlying social relations within which such systems are embedded. We are committed to developing appropriate theoretical perspectives for illuminating such processes by drawing from a variety of intellectual traditions, including philosophy, sociology, political science, psychology, economics and organisation theory. The emphasis is on the pragmatic use of theory to make tangible and insightful contributions to management practice.

CITO’s work focuses on several research streams:

• Understanding and managing ICT-enabled social/ organisational change (IS innovation)
• Knowledge, innovation and organisation
• ICT and new modes of organising in a globalised world
• The production and consumption of technological artefacts

These streams aim to develop understanding of the relationship between ICT and social/organisational transformation, including the role that ICT may play in facilitating innovative or virtual forms of organising based on new modes of communication, co-ordination, collaboration, and surveillance and control. This has direct implications for the work of information management and the informatisation of social/ organisational processes, Knowledge creation and management. Our analysis is informed theoretically and empirically by paying attention to the practice of IS implementation/innovation; practices associated with IS strategy formation, evaluation, design and development, and the management of technological change.

Publications authored by members of CITO

Research Programmes

Healthcare innovation

Public healthcare in developing countries (HISP)

Irish healthcare system (EPRs, Telemedicine)

Global Software & Services Work

Software offshoring (NetTrade-IndiaSoft)

‘Knowledge management’ in consulting services

The University and Knowledge Production

Corporate discourse and research intensive work

Technological innovation in MNEs

Organising to benefit from research.

eGovernment networks

Trade & Public Administration, Network Innovation

See ITAIDE (Information Technology for Adoption and Intelligent Design for E-Government) iIST-027829, EU 6th Framework, funded by the European Commission IST Programme. A collaboration with researchers at the Free University Amsterdam, University of Muenster, University of Maribor, and Copenhagen Business School, among others.

PhD Research at CITO

RTC (Real-time Collaboration Studies), Innovation and Change of Social Practices. Frank Froessler

Basic Assumptions in Global Software Development. Simeon Vidolov

IS Innovation in Healthcare, Implementation and Use of Electronic Healthcare Record Systems. Peadar O Scolai

ERP Implementation in the Irish Defence Forces. Mark Staunton

Practice and Performance of Software Development Work. Allen Higgins. Also see standard software development (workplace studies) & IS and Service Innovation involving a collaboration with IBM's Research Innovation Management consulting "micro-practice