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Reading Group June 15th 2004
The third CITO reading group. Emotion in the Workplace: The New Challenge for Managers Details of the next CITO Reading Group are as follows: Tuesday, June 15th @ 5.30pm in the Common Room The reading is "Emotion in the Workplace: The New Challenge for Managers" by Neal M. Ashkanasay and Catherine S. Daus (Academy of Management Executive, 2002, Vol 16. No 1). Neal Ashkanasay is giving a NuDIMS presentation on Thursday June 17th, so this will give us a chance to discuss his work before the NuDIMS seminar. Regards, Anita
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Reading Group June 17th 2005
We convene the CITO reading group this Friday to discuss Hevner et al's recent article on MISQ titled "Design Science in Information Systems Research". ***Abstract*** "Two paradigms characterize much of the research in the Information Systems discipline: behavioral science and design science. The behavioral-science paradigm seeks to develop and verify theories that explain or predict human or organizational behavior. The design-science paradigm seeks to extend the boundaries of human and organizational capabilities by creating new and innovative artifacts. Both paradigms are foundational to the IS discipline, positioned as it is at the confluence of people, organizations, and technology. Our objective is to describe the performance of design-science research in Information Systems via a concise conceptual framework and clear guidelines for understanding, executing, and evaluating the research. In the design-science paradigm, knowledge and understanding of a problem domain and its solution are achieved in the building and application of the designed artifact. Three recent exemplars in the research literature are used to demonstrate the application of these guidelines. We conclude with an analysis of the challenges of performing high-quality design-science research in the context of the broader IS community." Ref: http://www.misq.org/archivist/vol/no28/issue1/Hevner.html
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Reading Group June 24th 2005
The next reading group meets to discuss "The Mind or the Heart? It Depends on the Definition of ‘Situation’", a lecture by the late Claudio Ciborra, formerly professor of Information Systems at the London School of Economics. Although Ciborra specifically critiques Information Systems research that relates to the concept of ‘situatedness’, the argument is sufficiently self-contained so as to not warrant a thorough knowledge of IS theory. We encourage those in other disciplines to join us in CITO as I believe the message of the paper has implications for research in other domains. This will be a forum for open discussion, disagreement, if you like, and putting forward your own stance on related issues.
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Reading Group June 29th 2004
Technology and Human Vulnerability by Sherry Turkle, HBR, September 2003. We're going to have the next CITO Reading Group on Tuesday 29th June (5.30pm in the Common Room). Following on from our discussion of emotional intelligence, the next reading is: Different Voice: Technology and Human Vulnerability By Sherry Turkle, HBR, September 2003. "We know that technology changes our lives - but could it be changing our selves as well?" Regards, Anita
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Reading Group May 4th 2006
"Interpreting e-government and development: Efficiency, transparency or governance at a distance?," Information Technology & People (18:3) 2005, pp 260-279. by Claudio Ciborra. "The paper aims to show, through the case of Jordan, how e-government is difficult to implement, given the characteristics of the local administration, the socio-economic context and the dynamics of the technological infrastructure. It also aims to ascertain more generally whether the marketisation of the state, embedded in e-government, makes sense as the paramount approach to improve democracy and foster development." The author presents the rather complicated environment for e-government development and operation and problematic aspects for small states in periphery regions (when considered in relation to much larger and more powerful central states). In particular the role of changing ICT in organisational and broader societial social relations is considered through this case study of the application of e-government initiates and innovation in the Kingdom of Jordan. n.b. Claudio Ciborra died before he could make the final revisions to this paper, Mike Cushman of the Department of Information Systems at the LSE prepared the final version for publication.
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Reading Group May 21 2007
The paper proposed is "The order of technology: Complexity and control in a connected world" by Jannis Kallinikos, (2005) in Information and Organization 15, 185-202. This paper theorizes processes involved where ICT constitutes social institutions. In this case technology does not determine, but influences social/organizational responses by embodying its designers intentions. It considers that the diffusion of large-scale information systems (read ERP) pose challenges to strategies of functional simplification and functional closure. Technology evolves, has momentum, standardizes, interlocks, grows and solidifies social patterns (even institutional forms such as organizations) ICT is involved in "choreographing... human effort" and disseminates such involvement by transcending the boundaries of organizations and locations in the network era (as distinct from the merely computerized era).
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Reading Group May 27th 2004
CITO Reading Group: "IT Doesn't Matter" by Nicholas G. Carr (Harvard Business Review, May 2003, Vol 81, Issue 5, p. 41-49). After months of talking about it, we've organised the first meeting of the Centre for Information, Technology and Organisation (CITO) Reading Group. We plan to hold regular (informal) sessions throughout the summer, based on articles/books suggested by CITO Reading Group members. Details of the inaugural meeting are as follows: VENUE: The Common Room TIME & DATE: Thursday 27th May, 5.30pm The first reading is "IT Doesn't Matter" by Nicholas G. Carr. Harvard Business Review, May 2003, Vol 81, Issue 5, p. 41-49. Copies of the article are available in my office (Q235). ABSTRACT: As information technology has grown in power and ubiquity, companies have come to view it as ever more critical to their success; their heavy spending on hardware and software clearly reflects that assumption. But scarcity, not ubiquity, makes a business resource truly strategic - and allows companies to use it for a sustained competitive advantage. You only gain an edge over rivals by doing something that they cannot. IT is the latest in a series of broadly adopted technologies - think of the railroad or the electric generator - that have reshaped industry over the past two centuries. IT management should, frankly, become boring. It should focus on reducing risks, not increasing opportunities. For example, companies need to pay more attention to ensuring network and data security. Even more important, they need to manage IT costs more aggressively. IT may not help a company gain a strategic advantage, but it could easily put a company at a cost disadvantage. The article provoked a strong reaction among IT executives and led to a series of debates about the business value of IT. Nicholas Carr lists the responses (see url). It's worth browsing through this additional article as it contains links to a variety of responses from CEOs, IT magazine editors, academics and users. Some background information on CITO can be found here CITO Hope to see you on the 27th, Anita
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Reading Group November 7 2006
"The experience of system design: a hermeneutic of organizational action" by Richard Boland and Wesley Day. This paper represents a shift away from our recent forays into 'high theory' and a return to theoretical development grounded in the empirical, or in this case the empirical as interviews and reflections from a worker in the field. BOLAND, R. J. & DAY, W. F. (1989) The Experience of System Design: A Hermeneutic of Organizational Action. Scandinavian Journal of Management, 5, 87-104. Abstract: An interpretive description of the experience of being an information system designer is developed through a series of in-depth interviews. The subject is a system analyst responsible for developing a computer system in a small organization. The study is a hermeneutic of organizational action in that it reads the text of the subject's experience and discloses structures of meaning being drawn upon during the system design process. These structures of meaning are discussed along three dimensions; the experience of moving through and being located within the organizational space, the experience of interacting with others during the task of system design and the experience of making moral choices. Contact me for directions on obtaining a copy of the paper, it can be a difficult article to source. We're a little constrained by wanting to read the paper around the time that Dick Boland himself will be in Dublin so we've decided that tuesday 7th at lunch time (12:30pm) is the best fit.
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Reading Group Nov 10th 2004
The next reading group article is "The underlying theory of project management is obsolete" by Lauri Koskela and Gregory Howell. A link to the article is below. We'll meeting in the Common Room at 5pm on Wednesday 10th November
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Reading Group Nov 29th 2005
You are all invited to the next CITO Reading Group on Tuesday next (November 29th) in the UCD Common Room (Newman building) commencing at 4:30pm. Hoping it isn't too early for most. The reading for discussion is from "The Social Study of Information and Communication Technology. Innovation, Actors, and Contexts", specifically chapter 9 "Framing IS studies: understanding the social context of IS innovation" by Christanthi Avgerou and Shirin Madon. This article is an approachable and broadly relevant discussion of the tricky problem of understanding the behaviour in organisations subjected to or undergoing IS implementation(s). The authors suggest "that the relevant frame for the study of IS innovation can be traced by following the network of actors involved and, consequently by examining the institutional fields that have sustained their meanings of, and the attitudes towards, the innovation under study." Avgerou, C. and Madon, S. (2004). How does one produce the research framing process they argue for and what is the focus of attention if the frame can expand or adjust as needed? Is this Actor Network Theory masquerading as research method? Bring along your social constructively critical hats for a spirited debate.
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