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Reading Group, July 8th 2004
'Disconnected Capitalism: or, why employers can't keep their side of the bargain' by Paul Thompson, Work, Employment and Society, 2003, Vol 17(2): 359-378 'The big picture franchise - who has it and what do they claim?'
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Reading Group July 20th, 2004
Du Gay, P. and Salaman, G. (1992) 'The Cult[Ure] of the Customer', Journal of Management Studies, 29(5), 615-633.
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Reading Group June 3rd 2004
The second CITO reading group. Discussion of the state of IS Research. The readings are taken from the JAIS debate in December 2003 and are all available online. There were 8 people at the inaugural CITO reading group. We more or less agreed to disagree with Nicholas Carr's claim that IT doesn't matter, but had a variety of reasons for why we disagreed with him. In 90 minutes we managed to cover organisational innovation, strategy, management, org. charts, power & politics, competitive advantage and the open source movement. We decided to have another meeting next Thursday (3rd June) at 5.30pm in the Common Room. Taking our inspiration from Carr's 'fuzzy' definition of IT, we're going to discuss the state of IS Research. The readings are taken from the JAIS debate in December 2003 and are all available online: Galliers, R. D. (2003) ‘Change as Crisis or Growth? Toward a Trans- disciplinary View of Information Systems as a Field of Study: A Response to Benbasat and Zmud's Call for Returning to the IT Artifact’ Volume 4 Article 13 November, 2003 http://jais.aisnet.org/articles/default.asp?vol=4&art=13 Robey, D (2003) ‘Identity, Legitimacy and the Dominant Research Paradigm: An Alternative Prescription for the IS Discipline: A Response to Benbasat and Zmud's Call for Returning to the IT Artifact’ Volume 4 Article 15 December, 2003 http://jais.aisnet.org/articles/default.asp?vol=4&art=15 Regards, Anita
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Reading Group June 15th 2004
The third CITO reading group. Emotion in the Workplace: The New Challenge for Managers Details of the next CITO Reading Group are as follows: Tuesday, June 15th @ 5.30pm in the Common Room The reading is "Emotion in the Workplace: The New Challenge for Managers" by Neal M. Ashkanasay and Catherine S. Daus (Academy of Management Executive, 2002, Vol 16. No 1). Neal Ashkanasay is giving a NuDIMS presentation on Thursday June 17th, so this will give us a chance to discuss his work before the NuDIMS seminar. Regards, Anita
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Reading Group June 17th 2005
We convene the CITO reading group this Friday to discuss Hevner et al's recent article on MISQ titled "Design Science in Information Systems Research". ***Abstract*** "Two paradigms characterize much of the research in the Information Systems discipline: behavioral science and design science. The behavioral-science paradigm seeks to develop and verify theories that explain or predict human or organizational behavior. The design-science paradigm seeks to extend the boundaries of human and organizational capabilities by creating new and innovative artifacts. Both paradigms are foundational to the IS discipline, positioned as it is at the confluence of people, organizations, and technology. Our objective is to describe the performance of design-science research in Information Systems via a concise conceptual framework and clear guidelines for understanding, executing, and evaluating the research. In the design-science paradigm, knowledge and understanding of a problem domain and its solution are achieved in the building and application of the designed artifact. Three recent exemplars in the research literature are used to demonstrate the application of these guidelines. We conclude with an analysis of the challenges of performing high-quality design-science research in the context of the broader IS community." Ref: http://www.misq.org/archivist/vol/no28/issue1/Hevner.html
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Reading Group June 24th 2005
The next reading group meets to discuss "The Mind or the Heart? It Depends on the Definition of ‘Situation’", a lecture by the late Claudio Ciborra, formerly professor of Information Systems at the London School of Economics. Although Ciborra specifically critiques Information Systems research that relates to the concept of ‘situatedness’, the argument is sufficiently self-contained so as to not warrant a thorough knowledge of IS theory. We encourage those in other disciplines to join us in CITO as I believe the message of the paper has implications for research in other domains. This will be a forum for open discussion, disagreement, if you like, and putting forward your own stance on related issues.
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Reading Group June 29th 2004
Technology and Human Vulnerability by Sherry Turkle, HBR, September 2003. We're going to have the next CITO Reading Group on Tuesday 29th June (5.30pm in the Common Room). Following on from our discussion of emotional intelligence, the next reading is: Different Voice: Technology and Human Vulnerability By Sherry Turkle, HBR, September 2003. "We know that technology changes our lives - but could it be changing our selves as well?" Regards, Anita
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Reading Group May 4th 2006
"Interpreting e-government and development: Efficiency, transparency or governance at a distance?," Information Technology & People (18:3) 2005, pp 260-279. by Claudio Ciborra. "The paper aims to show, through the case of Jordan, how e-government is difficult to implement, given the characteristics of the local administration, the socio-economic context and the dynamics of the technological infrastructure. It also aims to ascertain more generally whether the marketisation of the state, embedded in e-government, makes sense as the paramount approach to improve democracy and foster development." The author presents the rather complicated environment for e-government development and operation and problematic aspects for small states in periphery regions (when considered in relation to much larger and more powerful central states). In particular the role of changing ICT in organisational and broader societial social relations is considered through this case study of the application of e-government initiates and innovation in the Kingdom of Jordan. n.b. Claudio Ciborra died before he could make the final revisions to this paper, Mike Cushman of the Department of Information Systems at the LSE prepared the final version for publication.
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Reading Group May 21 2007
The paper proposed is "The order of technology: Complexity and control in a connected world" by Jannis Kallinikos, (2005) in Information and Organization 15, 185-202. This paper theorizes processes involved where ICT constitutes social institutions. In this case technology does not determine, but influences social/organizational responses by embodying its designers intentions. It considers that the diffusion of large-scale information systems (read ERP) pose challenges to strategies of functional simplification and functional closure. Technology evolves, has momentum, standardizes, interlocks, grows and solidifies social patterns (even institutional forms such as organizations) ICT is involved in "choreographing... human effort" and disseminates such involvement by transcending the boundaries of organizations and locations in the network era (as distinct from the merely computerized era).
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Reading Group May 27th 2004
CITO Reading Group: "IT Doesn't Matter" by Nicholas G. Carr (Harvard Business Review, May 2003, Vol 81, Issue 5, p. 41-49). After months of talking about it, we've organised the first meeting of the Centre for Information, Technology and Organisation (CITO) Reading Group. We plan to hold regular (informal) sessions throughout the summer, based on articles/books suggested by CITO Reading Group members. Details of the inaugural meeting are as follows: VENUE: The Common Room TIME & DATE: Thursday 27th May, 5.30pm The first reading is "IT Doesn't Matter" by Nicholas G. Carr. Harvard Business Review, May 2003, Vol 81, Issue 5, p. 41-49. Copies of the article are available in my office (Q235). ABSTRACT: As information technology has grown in power and ubiquity, companies have come to view it as ever more critical to their success; their heavy spending on hardware and software clearly reflects that assumption. But scarcity, not ubiquity, makes a business resource truly strategic - and allows companies to use it for a sustained competitive advantage. You only gain an edge over rivals by doing something that they cannot. IT is the latest in a series of broadly adopted technologies - think of the railroad or the electric generator - that have reshaped industry over the past two centuries. IT management should, frankly, become boring. It should focus on reducing risks, not increasing opportunities. For example, companies need to pay more attention to ensuring network and data security. Even more important, they need to manage IT costs more aggressively. IT may not help a company gain a strategic advantage, but it could easily put a company at a cost disadvantage. The article provoked a strong reaction among IT executives and led to a series of debates about the business value of IT. Nicholas Carr lists the responses (see url). It's worth browsing through this additional article as it contains links to a variety of responses from CEOs, IT magazine editors, academics and users. Some background information on CITO can be found here CITO Hope to see you on the 27th, Anita
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